Keys Federal Credit Union in Marathon, FL in 12790 Overseas Highway
Keys Federal Credit Union in Marathon, FL in 12790 Overseas Highway, Florida: consumer reviews, opening hours, driving directions, photos etc.
Opening hours Keys Federal Credit Union in Marathon, FL: Closed now
| Monday | 09:00 am — 05:00 pm |
| Tuesday | 09:00 am — 05:00 pm |
| Wednesday | 09:00 am — 05:00 pm |
| Thursday | 09:00 am — 05:00 pm |
| Friday | 09:00 am — 06:00 pm |
Rating by customer reviews
(1 / 5) based on 1 reviews
★ ☆ ☆ ☆ ☆
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☆ ☆ ☆ ☆ ☆ Customer Reviews about Keys Federal Credit Union in Marathon, FL:
- ★ ☆ ☆ ☆ ☆We took this auto loan out nearly 3 years ago and have always paid on time with auto pay. I always pay more and mostly ahead in payments. They sent an email offer saying, skip your payment for December for the holidays for a $40 fee. I thought sure I am pretty tight in money and could use that to get financially caught up in other areas since, I have recently relocated to Colorado and adjusting financially was difficult. We emailed the signed offer with plenty of time. We get a phone call from them, today, one day prior to the set schedule payment, stating they can't process the skip payment to December bc the account is two months ahead of payment. So the scheduled auto draft of the loan payment will be deducted tomorrow. There is nothing they can do to stop it. Apparently they say they emailed us, which we didn't get, and I asked her what did it say. She said it said to please contact them. They claim they called both of us...this may be true, I get tons of calls a day. However, I may not know who it is with out a voicemail! They called each of us once with out leaving voicemails. Today my boyfriend gets a call, answers it to find this all out. Of course there is "nothing" they can do to cancel the payment on the account that is already ahead two payments! What horrible customer care service I have ever received from a bank. A customer who has always paid on time and paid extra. When this loan is over, I will be sure to close the account permanently and will not recommended anyone to Keys Federal Credit Union in Marathon. People go to credit unions to get away from the corporate banks, however, this exactly how they treated us. Happy holidays Keys Federal, way to mess up my holidays with your poor attempt to reach out to loyal customers.By Andrea Ortiz, August 31, 2017
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☆ ☆ ☆ ☆ ☆ Photo gallery of Keys Federal Credit Union in Marathon, FL
About Keys Federal Credit Union in Marathon, FL in Marathon
Keys Federal Credit Union in Marathon, FL is business services based in Florida.Keys Federal Credit Union in Marathon, FL is located at 12790 Overseas Highway, Marathon, Florida. You can find Keys Federal Credit Union in Marathon, FL opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviewsand write your own review to rate the business service.
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